Contact Us
Have questions or need assistance? Our support team is here to help you with all your eSIM needs.
Get In Touch
Email Support
For general inquiries:
support@zeppster.com
Live Chat
Available 24/7
Start a chat using the button in the bottom right corner of this page.
Office Address
Zeppster Inc.123 Connectivity Avenue
Amsterdam, 1017
Netherlands
Business Hours
Support available 24/7
Office hours: 9AM-5PM CET (Mon-Fri)
Send a Message
Frequently Asked Questions
How quickly will I receive my eSIM?
Your eSIM will be delivered instantly via email after purchase. You'll receive a QR code that you can scan to install the eSIM on your device.
What if I have issues installing my eSIM?
Our support team is available 24/7 to help with installation issues. Contact us via email, live chat, or through this contact form, and we'll assist you promptly.
Can I get a refund if I don't use my eSIM?
We offer refunds for unused eSIMs within 14 days of purchase. Please contact our support team with your order number to process your refund.
How do I check my data usage?
You can check your data usage in your device settings under cellular or mobile data settings. If you've created a Zeppster account, you can also log in to view your usage details.